The headquarter Real-time Service call failed due to security reason Development One Box version 24

After downloading the latest dev machine version 24 from the LCS and trying to run real-time service or run the download jobs you will face 2 main issues

first, the Real-time service is not running or failing as in the below image.

1. Edit the C:\RetailServer\webroot\bin\CommerceRunTime.Config file
2. Locate this line: <add key="audienceUrn" value="spn:00000015-0000-0000-c000-000000000000" />
3. Replace the Number values with the same Azure AD Application(Client) ID value that was created at the beginning of the deployment
4. Save the Change
5. Restart the Retail Server Website.

Second, while opening the channel database group the above image. 

 

1. 
   

1. The required data encryption certificate was not found when trying to edit the Database connection profile table and the ConnectionString field. Please add a valid certificate. Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) ---> Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptData(Byte[] cipher, Boolean validateSignature, String& purpose, Int32 purposeLength, Int32& dataLength, Int32 encryptAlgorithmType, String& encryptCertThumbprint, String& signingCertThumbprint, EncryptionHeader encryptedHeader, EncryptionConfig decryptionConfig, Boolean useThumbprintFromPayload) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) ---> Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) ---> Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptData(Byte[] cipher, Boolean validateSignature, String& purpose, Int32 purposeLength, Int32& dataLength, Int32 encryptAlgorithmType, String& encryptCertThumbprint, String& signingCertThumbprint, EncryptionHeader encryptedHeader, EncryptionConfig decryptionConfig, Boolean useThumbprintFromPayload) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) at Microsoft.Dynamics.Ax.Xpp.Security.EncryptionEngine.Decrypt(Byte[] cipher, String purpose) at Dynamics.AX.Application.Global.`editEncryptedStringField(Common _common, String value, Int32 _fieldId, Boolean _set) in xppSource://Source/ApplicationPlatform\AxClass_Global.xpp:line 10096
2. The required data encryption certificate was not found when trying to edit the Database connection profile table and the ConnectionString field. Please add a valid certificate. Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) ---> Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptData(Byte[] cipher, Boolean validateSignature, String& purpose, Int32 purposeLength, Int32& dataLength, Int32 encryptAlgorithmType, String& encryptCertThumbprint, String& signingCertThumbprint, EncryptionHeader encryptedHeader, EncryptionConfig decryptionConfig, Boolean useThumbprintFromPayload) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) ---> Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) ---> Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptData(Byte[] cipher, Boolean validateSignature, String& purpose, Int32 purposeLength, Int32& dataLength, Int32 encryptAlgorithmType, String& encryptCertThumbprint, String& signingCertThumbprint, EncryptionHeader encryptedHeader, EncryptionConfig decryptionConfig, Boolean useThumbprintFromPayload) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) at Microsoft.Dynamics.Ax.Xpp.Security.EncryptionEngine.Decrypt(Byte[] cipher, String purpose) at Dynamics.AX.Application.Global.`editEncryptedStringField(Common _common, String value, Int32 _fieldId, Boolean _set) in xppSource://Source/ApplicationPlatform\AxClass_Global.xpp:line 10096
3. The required data encryption certificate was not found when trying to edit the Database connection profile table and the ConnectionString field. Please add a valid certificate. Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) ---> Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptData(Byte[] cipher, Boolean validateSignature, String& purpose, Int32 purposeLength, Int32& dataLength, Int32 encryptAlgorithmType, String& encryptCertThumbprint, String& signingCertThumbprint, EncryptionHeader encryptedHeader, EncryptionConfig decryptionConfig, Boolean useThumbprintFromPayload) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) ---> Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionException: Encryption error occured with exception: Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) ---> Microsoft.Dynamics.AX.Configuration.CertificateHandler.NoCertificateFoundException: No certificate found for id '7366E25DC94FA8A400FA0037FFF3BB300D9482D4'. at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetCertificateFromLocalStore(X509FindType findType, String findValue) at Microsoft.Dynamics.AX.Configuration.CertificateHandler.CertificateHandlerBase.GetFirstCertificateForId(String id) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.GetCryptoServiceProviderByThumbprintBuffer(String idList, String thumbprint) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptData(Byte[] cipher, Boolean validateSignature, String& purpose, Int32 purposeLength, Int32& dataLength, Int32 encryptAlgorithmType, String& encryptCertThumbprint, String& signingCertThumbprint, EncryptionHeader encryptedHeader, EncryptionConfig decryptionConfig, Boolean useThumbprintFromPayload) at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) --- End of inner exception stack trace --- at Microsoft.Dynamics.Ax.Xpp.Security.CryptoEncryptionEngine.DecryptionInternalV2(Byte[] cipher, Boolean validateSignature, String purpose) at Microsoft.Dynamics.Ax.Xpp.Security.EncryptionEngine.Decrypt(Byte[] cipher, String purpose) at Dynamics.AX.Application.Global.`editEncryptedStringField(Common _common, String value, Int32 _fieldId, Boolean _set) in xppSource://Source/ApplicationPlatform\AxClass_Global.xpp:line 10096

Open the LCS >> Shared asset library >>  try to get the latest quality update according to our case we will select Final Quality Update - 10.0.24

1-extract the package you will find PowerShell script located in retail server >> Scripts >> RetrageRetailServer.ps1

2-Run the script as an administrator

3-Refresh the page you will find the error is gone and the download jobs are working fine.